These terms govern your use of QR-Pro. By creating an account or using the platform, you agree to them. If you do not agree, do not use the service.
1. Your account
- You must give accurate registration details and keep them up to date
- You must be 18 or older, and authorised to act for the business you register
- You are responsible for everything that happens under your account
- Keep your password confidential and tell us immediately of any unauthorised use
- One person or business per account; accounts may not be shared or resold without our written agreement
2. Plans, add-ons and payment
- Features and limits depend on your package and any add-ons you hold
- Subscriptions run for the period you select and continue until cancelled
- Add-on requests are reviewed before activation; requesting one does not charge you automatically
- Prices may change; we will give notice before a change affects your renewal
- If payment fails or a subscription expires, your catalogs may be suspended until the account is brought up to date
- Fees already paid are not refundable where an account is terminated for breach of these terms
3. Acceptable use
You agree that you will not use QR-Pro to:
- Break any law, regulation or tax obligation that applies to you
- Commit or facilitate fraud of any kind, including fake listings, fake pricing, non-existent goods or services, chargeback abuse, or taking payment with no intention of delivering
- Launder money, or disguise the source or destination of funds
- Sell or advertise anything you are not legally permitted to sell, including stolen, counterfeit, restricted or prohibited goods
- Impersonate another person, business or brand, or misrepresent who you are
- Publish content you do not own or have the right to use
- Publish content that is illegal, hateful, harassing, or sexually explicit
- Send spam, phishing messages, malware, or harvest contact details for unsolicited marketing
- Probe, scan, overload or attempt to bypass any security control, rate limit or account limit on the platform
- Reverse engineer, copy or resell the platform itself
- Misuse the personal data of your own customers, or collect more than you have a lawful reason to collect
Illegal and fraudulent activity
No illegal or fraudulent activity is permitted on QR-Pro, in any form.
Anyone can report suspected illegal or fraudulent use of an account by writing to support@techsolutionsnam.com. Every report is investigated.
Where a report is credible, the account is suspended immediately while we investigate, which takes the associated catalogs and QR codes offline. If the activity is confirmed, the account is terminated permanently, and where the law requires it we will report the matter and provide the relevant records to the authorities. No refund is given in these cases.
4. Enforcement
If these terms are violated, we may take any of the following steps, in any order and without prior notice where the risk is serious:
- Warning - we contact you and ask you to correct the problem
- Content removal - we take down the offending catalog, listing or item
- Suspension - your account and QR codes are disabled while the matter is reviewed
- Termination - your account is closed permanently and your data removed, subject to records we are required to keep
Serious breaches - fraud, illegal activity, attacks on the platform, or endangering other users - skip straight to suspension or termination.
If you believe your account was actioned in error, you may appeal to support@techsolutionsnam.com. We will review the decision and respond.
5. Your content and your customers
- You keep ownership of everything you upload
- You grant us the limited right to host and display it so the service can function
- You are responsible for the accuracy of your prices, availability and descriptions
- You are responsible for fulfilling the orders and bookings you accept
- You are responsible for handling your customers' personal data lawfully, and for telling them how you use it
QR-Pro is a platform, not the seller
QR-Pro does not own, produce, inspect, endorse or verify anything you publish. Catalogs, menus, listings, images, descriptions, prices and availability are created and controlled entirely by the account holder.
Every sale, booking, enquiry or other transaction is a contract between you and your customer. QR-Pro is not a party to it, does not act as agent, broker, seller, or reseller, and holds no stock. We do not guarantee that any item exists, is lawful, is as described, is fit for purpose, or will be delivered.
You are solely responsible for your listings and your conduct, including compliance with consumer, tax, licensing, safety and advertising law where you operate. Where QR-Pro is held liable because of something you published or did, you agree to indemnify us for that loss, including reasonable legal costs.
What we do when something is wrong
We do not monitor or pre-approve listings; with the volume of content on the platform that is not possible. What we do instead is act once we are told:
- Anyone can report a listing from its public page, or by emailing support@techsolutionsnam.com.
- The account holder is notified and has 2 days to respond.
- If they do not respond, the report is escalated to our administrators.
- Credible reports of illegal or fraudulent activity result in immediate suspension while we investigate, and permanent termination if confirmed.
Reporting a problem to us is therefore the effective route, and we ask that you use it. Nothing in this section makes QR-Pro responsible for content it did not create and was not told about.
6. Service availability
We work to keep QR-Pro available, but we do not guarantee uninterrupted service. Maintenance, updates and events outside our control can cause downtime. We may add, change or withdraw features over time.
7. Liability
The service is provided on an "as is" basis. To the extent the law allows, we are not liable for lost profits, lost sales, lost data or indirect losses arising from your use of the platform. Nothing in these terms limits liability that cannot lawfully be limited.
You agree to indemnify us against claims arising from your use of the service, your content, or your breach of these terms.
8. Ending your account
You may close your account at any time from your dashboard or by contacting support. On closure your catalogs stop resolving and your QR codes stop working. We may close an account that has been inactive or unpaid for an extended period, after notice.
9. Changes to these terms
We may update these terms as the service develops. The date at the top shows the last revision. Continuing to use QR-Pro after a change means you accept the updated terms.
10. Contact
Questions, reports and appeals: support@techsolutionsnam.com.